Help Center
How can I track my order?
Click HERE to track your order!
Or, search your email inbox for an order confirmation from “Simply Delish – [email protected]”.
How do I know if my order was placed successfully?
You must be excited to receive your new Delicious Desserts! We are excited for you!
After your order is submitted, you will be directed to a thank you confirmation page with your order number. If you’ve reached this page, it means we’ve received your order and it is being processed. Please make note of your order number and email used for support requests.
You will also immediately receive an order confirmation email from [email protected]. Once your order is shipped, you will receive an additional email letting you know your product is on its way.
How much does shipping and handling cost?
US Shipping is Free on any order of $35+. A flat rate of $5.99 will be charged for any orders less than $35. Additionally, US customers in Alaska and Hawaii will be require a flat rate of $15 and Canadian customers will be charged $12.
What Forms of Payment does Simplydelish.net accept?
We accept Visa, MasterCard, American Express, Discover, PayPal and Apple Pay!
When will I receive my order?
The mail carrier we use depends on the weight of the order and distance to destination. We fulfill orders next day and the expected transit time is 2 – 8 days.
If located on the West Coast, you can expect an average transit time of 2-3 days.
Orders going to the East Coast can expect an average of 3 – 5 days.
Please be prepared for additional shipping delays during holiday periods.
Feel free to reach out to us with any questions or concerns regarding shipping pricing and transit times.
Why are Simply Delish products more expensive than mainstream options?
We love delicious desserts as much as the next person but we’re not about to compromise quality and taste. Our mission is to create delicious, healthy, desserts that can be enjoyed every day, everywhere by everyone.
The ingredients found in Simply Delish Natural products are certified non-GMO and ethically sourced from all over the world. Our range of sugar-free & allergen free Jels and puddings set without gelatin derived from meat products, making them vegan and plant-based.
Each delectable flavor is gluten-free, vegan, Kosher, nut-free, NON-GMO, and Halal – an ideal, worry-free addition to any holiday gathering or family event.
With no refrigeration necessary for setting, every box is easy to make and even more fun to share. We are committed to sharing our desserts with the people we love, and we hope you’ll love them too.
