Help Center
Can I return products I purchased from a retailer of Simply Delish?
We only accept returns for items purchased on Simplydelish.net. If you want to return an item you purchased from a retailer, please contact that retailer directly for information on their return policy.
Can I return Simply Delish products that I purchased online to an official retailer?
Products purchased on Simplydelish.net must be returned directly to us and not to a retailer.
How can I return my order?
You can easily request a return using our Returns Center.
My Order is not exactly what I wanted. What is Simply Delish return policy?
We want what you want. If you didn’t get what you wanted, send it back!
We have a 100% Guarantee Satisfaction and we will make sure your order is completed as per you order & if you do not like our puddings and/or jel’s we will either replace or refund your money.
We accept unused, unopened items, purchased exclusively from Simplydelish.net. Returns must be received at our San Diego location within 30 days of delivery.
To return your product, visit our Returns Center and submit a new return request. Otherwise, please mail your product to: 6370 Lusk Blvd. Suite F108, San Diego California US 92121.
You will be responsible the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of any shipping charges will be deducted from your refund.
Please allow up to 7 business days from receipt of your returned items for your refund to be processed. If you have any questions, please contact us.