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Simply Delish Sweet Rewards

Sweet Rewards – Program Terms (U.S.)

The Sweet Rewards Program (the “Loyalty Program”) is brought to you by simplydelish.net website (the “Service”) operated by Simply Delish (“us”, “we”, or “our”).  Participation in the Loyalty Program is subject to these terms and conditions, the general Terms of Conditions and Privacy Policy (collectively, the “Program Terms”). The benefits and rewards are provided in connection with purchases made while logged into your simplydelish.net account (“Sweet Account”).

Eligibility

In order to participate as a Loyalty Member (defined below) in the Loyalty Program you must reside in the United States or Canada and be 18 years of age or older with a Sweet Account in good standing. You may only have one Sweet Account and may not share memberships or have multiple memberships. However, there may be more than one Loyalty Member in a household. Memberships cannot be merged or transferred. By participating in this Loyalty Program, you are agreeing to these Program Terms. If you do not agree to these Program Terms, do not participate in the program. All participants in the Loyalty Program are “Loyalty Members.”  A simplydelish.net user may sign up for the Loyalty Program at simplydelish.net/shop/my-account/. By signing up for a Sweet Account, a simplydelish.net user becomes a Loyalty Member.

Joining Sweet Rewards

There are two (2) ways to join Sweet Rewards and begin accumulating Points:

  1. If you currently have a Sweet Account, you will automatically be enrolled into the Loyalty Program, subject to these Program Terms.
  2. If you currently do not have a Sweet Account, you may enroll into the Loyalty Program by creating a Sweet Account. To create a Sweet Account, visit simplydelish.net/shop/my-account and fill out the required form and select “Register.”

To be eligible to participate in the Loyalty Program in accordance with these Program Terms, purchases from your Sweet Account must be shipped to a physical address in the United States or Canada (additional restrictions may apply for CAN).

How to Earn Points

The Loyalty Program includes one type of rewards point (a “Sweet Point” or “Reward Point” or “Point”). Sweet Points are redeemable at certain thresholds for a discount on a simplydelish.net purchase and/or other potential rewards (“Sweet Rewards”). Points have no cash value. Points are earned at the time an eligible simplydelish.net transaction is processed by the Service against your payment method for the transaction or as otherwise set forth in the chart below. An eligible US dollar spent may earn a different number of Points, depending on the type of order as indicated in the chart below:

Points may only be earned on US Dollars spent before taxes and shipping fees on your total order price.

Current redeemable Sweet Rewards can be found at simplydelish.net/sweet-rewards/ under “Reward Yourself” section.

Additional Bonus Points

Occasionally, Simply Delish, or others acting with our permission, may offer you opportunities to earn additional “Bonus Sweet Points” through special promotions. These promotional Bonus Sweet Points will be awarded as described in the applicable promotional offer and will be subject to any additional terms set forth in such promotional offer.

Exclusions to Point Earning

The following Simply Delish orders are not eligible to earn Sweet Points in the Loyalty Program:

  • Purchases made outside of simplydelish.net or promotional offers relative to others acting with our permission.
  • Orders outside of the United States, U.S. Virgin Islands, and Canada.
  • Purchases made without USD currency.

Point Deductions – Refunds and Cancellations

Points may be revoked when an order, for which Points were earned, is refunded. If you cancel or are refunded a purchase made on the Service through your Sweet Account, Simply Delish will deduct the Points that you earned for that purchase, potentially resulting in a negative Points balance on your Simply Delish Rewards account. Points may be revoked where Simply Delish believes in its discretion that Points were earned through or in connection with any fraud, abuse of the platform, duplication of accounts, or violation of Simply Delish’s Terms of Conditions.

Redeeming Sweet Points

You may redeem Sweet Points for Sweet Rewards using the Rewards Widget located at simplydelish.net/sweet-rewards/.

  1. Click “Redeem Now” to access the Rewards Widget and choose your desired Sweet Reward.
  2. Click “Redeem” to exchange your points for a Sweet Rewards discount code.
  3. Copy the code to enter in your Shopping Cart or at Checkout.
  4. If you do not complete your order and would like to use your Sweet Rewards discount code at another time, you can find the coupon by logging into your account and clicking the “Rewards History” button on simplydelish.net/shop/my-account/or simplydelish.net/sweet-rewards/

Redemption of Sweet Rewards may be subject to additional terms and conditions, such as restrictions on use. Subscription reoccurring orders may be subject to additional restrictions on redeeming. The number of Sweet Points required to redeem Sweet Rewards may be changed by Simply Delish at any time. Once Sweet Points are redeemed for Sweet Rewards, they cannot be returned to your Sweet Account.

Program Benefits

Benefits for Loyalty Members are privileges granted to Loyalty Members (“Loyalty Benefits”). There are no participation or membership fees associated with Simply Delish Rewards. Program Benefits are granted at the discretion of Simply Delish, may change at any time, are not redeemable for cash, and have no cash value. Loyalty Benefits, once obtained, can only be utilized on simplydelish.net.

How To View Sweet Point Balance

Loyalty Members can view their current Points balances, rewards, and benefits within their Sweet Account, located at simplydelish.net/shop/my-account/. If you think your Points balance is incorrect, you must report your issue by contacting [email protected] within thirty (30) days of any changes to your points balance. If Simply Delish agrees that a correction is needed, it may take up to four weeks. Failure to supply necessary documentation may result in an inability to award Points. For verification, you should retain all receipts and documentation until your Sweet Points are credited to your Sweet Account.

Sweet Point Expiration

Sweet Points are non-transferrable and expire (if not redeemed for a Sweet Reward) after twelve (12) months of inactivity. Inactivity means a failure by a Loyalty Member to redeem or earn Sweet Points for a consecutive twelve (12) month period. For example, if a Loyalty Member earned Sweet Points the month of January of 2020 but failed to further earn Sweet Points or redeem Sweet Points for Sweet Rewards for twelve (12) months, those January of 2020 Rewards Points will expire on February 1, 2021.

Account Termination

Participation in the Loyalty Program is a privilege granted to Loyalty Members, and as such can be suspended, revoked, or terminated at any time by us for any reason. If your membership is terminated, all Points associated with your Loyalty Program membership and any Loyalty Benefits will be forfeited immediately upon termination. If your Loyalty Program membership is terminated due to fraudulent activity or noncompliance with these Program Terms, in addition to forfeiting all Points and Loyalty Benefits associated with your Loyalty Program membership immediately, you cannot participate in or rejoin the Loyalty Program.

Program Changes and Termination

We reserve the right to change or terminate the Loyalty Program, or any part thereof, at any time without notice and without further obligations to Loyalty Members, including, but not limited to modifications which: a) govern how Points are earned on and after the date of change; or b) change the value of rewards. No Points will be earned or redeemed after the effective date of termination. Any and all changes and/or amendments to these Program Terms will become binding upon all members immediately.

Personal Use

The Loyalty Program is intended for personal use only. Commercial use is prohibited. The Loyalty Program is not targeted towards, nor intended for use by, anyone under the age of 18. Simply Delish’s Privacy Policy is incorporated into these Program Terms and also governs your participation in the Program. Please read the Privacy Policy carefully to understand the Service collects, uses and discloses information about customers, how to update or change your personal information, and how we communicate with you.

Transfer of Rights

Simply Delish’s rights and obligations under the Loyalty Program may be assigned or transferred by Simply Delish to any other related or unrelated entity at any time, and performances shall be the responsibility of that entity.

Interpretation of Terms

All interpretations of these Program Terms will be at Simply Delish’s sole discretion and Simply Delish’s decisions will be final.

Subject to Law

Membership in the Loyalty Program and the earning and redeeming of Points are subject to all applicable local laws and regulations. Membership in the Loyalty Program, Sweet Points, and Sweet Rewards are offered in good faith; however, they may not be available if prohibited or restricted by applicable law or regulation in the United States. If any part of these Program Terms is held to be unlawful or unenforceable, that part will be deemed deleted from these Program Terms in such jurisdiction and the remaining provisions will remain in force.

Limitation to Liability

In no event will Simply Delish, the Service, its subsidiaries and affiliates, and each of their respective representative agents be liable for any direct, indirect, special, exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arise out of or are in any way connected with the loyalty program, these program terms, or the our operation of the Loyalty Program.

We, our information providers and their agents make no warranties, representations, or guarantees of any kind, express or implied, including but not limited to, accuracy, currency, or completeness, the operation of the Loyalty Program, the information, materials, content, availability, and products.

Wavier

Our failure to enforce any right or provision of these Program Terms will not be considered a waiver of those rights. These Terms constitute the entire agreement between us regarding our Loyalty Program and supersede and replace any prior agreements we might have between us regarding the Loyalty Program.

Disclaimer

The Loyalty Program and/or any of its features may be unavailable, inaccurate, or interrupted from time to time for a variety of reasons. We are not responsible for any unavailability, interruptions, or errors of the Loyalty Program or its features. Simply Delish is not responsible for unauthorized use of Sweet Points. If your Simply Delish account is closed, you will lose all Rewards Points. Simply Delish may request information from you to confirm your identity before it will allow use of your Sweet Points. Simply Delish may delay your access to the Sweet Points until you comply with this information request. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to, implied warranties of merchantability for a particular purpose.

Contact Us

If you have any questions about the Program Terms and Loyalty Program, please contact us.

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