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FAQs

Product Questions

How to make? 

JEL DESSERTS

Simply Delish Natural Jelly Desserts


NO REFRIGERATION NEEDED

ALLOW TO COOL AT ROOM TEMPERATURE 

Mixing Instructions:

  1. POUR jelly powder into 100ml or 1/3 cup of cold water and stir until dissolved.
  2. ADD 300ml or 1 1/3 cups boiling water and stir.
  3. Place into serving dish or mold until set.
  4. Allow to cool at room temperature then place in refrigerator
  5. Sets in 60 Minutes
  6. Then the best part - Sit back and Enjoy! 

 

When using the Unflavoured Jel Dessert:

Here we leave you room to be as creative as you want. Add fresh fruit or add various fruit juices or anything you can think of.


Suggestions:

  1. When adding Fruit Juice we suggest Ceres 100% Fruit juice http://www.ceresjuices.com/ for an amazing delicious flavor.
  2. Cut up any of your favorite fruit from strawberry’s, pineapples, oranges to whatever your taste buds feel like.
  3. Be as creative as you want – Let your imagination run WILD! 

 

INSTANT PUDDINGS

Simply Delish Instant Pudding  

2 MINUTES FROM BEAT TO EAT … AND HEAT FOR AN EXTRA TREAT 

Mixing Instructions:

  1. Beat pudding mix into 400ml of milk (300ml for milk substitute) using hand held or electric beater for 2 min.
  2. Beat pudding mix into 1 3/4 of milk or 1 1/4 for milk substitute using hand held or electric beater for 2 min.
  3. Pour into serving dish and allow to stand for 5 minutes.
  4. For a delicious hot pudding – heat in microwave for 2 min.


Pudding will be smooth and creamy and ready to eat. Can be prepared with full cream/low fat/fat free milk as well as milk substitutes (Soya, Almond, Coconut or Rice milk). When using milk substitutes reduce liquid to 350ml.
Delicious as a filling when mixed with cream/non-dairy cream.

Frequently Asked Questions About Our Product and Ingredients

Our Facility:

    Q: Does our products contain, may contain, are processed on the same lines or same facility as peanuts and/tree nut products
    or
    Is there any cross contamination or shared lines with any of your Jel with these allergens peanuts, tree nuts, fish, shellfish, sesame and kiwi

    A: Our food facility is approved by major food auditors.  We have the following cleaning, sanitation & allergen measures in place to prevent cross contamination:

    • Allergen ingredients are stored separately
    • We use dedicated utensils and sieves for allergen lines
    • We have cleaning and sanitation methods in place to ensure all areas are properly cleaned.
    • After cleaning and sanitation, machinery and surfaces are swabbed to check for any trace of allergens.
    • We run sample allergen tests to ensure that products are allergen free.
    • No Cross contamination 

    Q: Does the Product contain dairy?
    A: No the product contains no milk products, Dairy free

    Q: Does your product contain dye’s
    A: All our products are Dye free. We pride ourselves on being natural and do not have any artificial colours, flavours or dye’s.

    Q: Do you use carrageenan in your Jel?
    A: Yes, we use a Carrageenan in our product, but it is derived from seaweed and is completely healthy. We have done extensive tests.

    Q: Our puddings have around 300mg of sodium and the jels 22mg.
    Does the sodium come from the various ingredients or do we add salt in – if we add salt what salt do we use eg: table salt?

    A: In the jel, the salt content comes from the seaweed setting agent that we use.

    A: In the puddings, we use phosphate emulsifying salt.  These are contained in all instant pudding desserts.  It is the sodium salt derived from the phosphate rock in the earth.  No table salt is used in our products

    Q: Can you tell me if the citric acid in your jello is derived from corn
    A: Yes, the citric acid is derived from corn and It is GMO FREE.

    Q: I see there is Starch in your pudding what is it derived from?
    A: The starch is derived from potatoes and is GMO free.

    Q: Do I need to refrigerate the Jel and pudding to set?
    A: No they both set outside the fridge – The jel will set in 60mins and the pudding will set in 5 minutes. We do suggest once set to place in the fridge to keep cold and fresh.

    Q: Its say the product is sugar free, what do you use instead of sugar?
    A: We use a blend of stevia and Erythritol.

    Q: Is it OK not to refrigerate the gel after it sets? Will it spoil
    A: Once it sets we always suggest to keep it in the fridge to keep it nice and    cold as well as fresh.

    If it is an environment that is hot it might re-melt again to become liquid.
    It should not spoil if left out for a long period of time as long as it is in a cool environment.

    Preferably refrigerate to keep it set and fresh for longer.

    If the pudding is made – Due to use using a a milk or milk subsititute please refrigerate the product to keep fresh.

    Q: Does your products cotain Soy?

    A: Our Jel does not contain any Soy, but our Puddings do contain Soy.
         The soy is GMO free

    Q: I am wondering if fruit can be added to Simply Delish Jel like it can be to Jello
    A: Yes, you can add whole pieces of fruit to the Jel. If you are adding fruit juice thou just make sure you keep within the exact measurements and you should be fine.

    Also avoid adding High acid fruit/juice such as lemon or pineapple as this will prevent dessert from setting.

    Q: What is the calories for each product?
    A: The Jel is only 6 calories per serving

        The pudding is around 25 calories per serving

    Q: Can I use a milk alternative to mix my pudding?
    A: Yes you can prepare the pudding with Soy, Almond, Coconut or Rice milk it will set perfectly.

    Q: I see the total carbs, the dietary fiber, and the sugar alcohols. It says 4g total carbs pee serving. Is this the amount of carbs left after already subtracting fiber and sugar alcohols

    A: The carbs stated on the packaging of our Simply Delish pudding already has the dietary fiber and         sugar alcohol deducted from it. 

    The total amount of carbs therefore is 4g (as is stated on the packaging).

    Q: What are the “emulsifiers” used?
    A: Tetrasodium pyrophosphate

         Disodium phosphate

         Pudding: - Old Packaging - Soy lecithin (allergen)
         New Packaging - We are switching over to Sunflower Lecithin.

    Erythritol

    Each Satchet of Jel contains approx 55% erythritol.
    The erythritol is derived from corn.  Our erythritol is GMO Free. 

    Milk

    Our Products do not contain any milk or dairy

    Wheat

    The Pudding does contain one ingredient that is derived from wheat, however it contain less than 20 ppm gluten and the product therefore is considered gluten free.

    Citric Acid

    The Citric Acid is derived from Corn. It is GMO Free

    Nuts

    All our products are Nut/Peanut free including our production facility.

    Artificial colors or Dye's

    All our products are natural. 
    All our products are Dye free. We pride ourselves on being natural and do not have any artificial colours, flavours or dye’s.

    Starch

    The Starch in the Puddings is derived from Potatoes and are GMO Free. No corn in the starch. 

    Soy

    Our Jels do not contain any Soy, But our Puddings do contain Soy. 

    Please email info@simplydelish.net if you have any questions regarding our ingredients. 

    Frequently Asked Questions About Returns

    My Order is not exactly what I wanted. What is Simply Delish return policy?

    We want what you want. If you didn’t get what you wanted, send it back! We accept unused items with original tags, purchased exclusively from Simplydelish.com. Returns must be received at our San Diego location within 30 days of delivery.

    Please allow up to 7 business days from when we receive your returned Simply delish for your refund to be processed.

    For full details, please visit our Returns page.

    How much does shipping and handling cost?

    We are always trying to give you the lowest shipping and handling rates possible. As such, shipping and handling costs vary depending on our shipping carriers and promotions we may run.

    Simply Delish reserves the right to change its shipping policies at any time.

    Can I return products I purchased from a retailer of Simply Delish?

    We only accept returns for items purchased on simplydelish.com. If you want to return an item you purchased from a retailer, please contact that retailer directly for information on their return policy.

    Can I return Simply Delish products that I purchased online to an official retailer?

    Products purchased on Simplydelish.com must be returned directly to us and not to a retailer.

    Ordering on Simplydelish.com

    What Forms of Payment does Simplydelish.com accept?

    We accept Visa, MasterCard, American Express, Discover, PayPal, We do not accept checks or cash at this time.

    How do I know if my order was placed successfully?

    You must be excited to receive your new Delicious Dessert! We are excited for you!
    After your order is submitted, you will be directed to a confirmation page with your order number. If you've reached this page, it means we've received your order and it is being processed. You will also receive an email confirmation shortly after your order is submitted to confirm that we received it. Once your order is shipped, you will receive an email letting you know your product is on its way.

    Shipping Methods and Times

    How much does shipping and handling cost?

    Shipping and handling costs may vary depending upon the rates offered by our shipping carriers and promotions we may run. Please check Simplydelish.com for current shipping rates and/or any promotions we may be offering. Simply Delish reserves the right to change its shipping policies at any time.

    Does Simply Delish ship internationally?

    We currently ship in the USA, but we welcome any international inquiries.

    If ordering in CANADA   we have partnered with Natura Market.
    Please visit link below to order. 
    www.naturamarket.ca

    If you would like to ship, Simply Delish outside of the USA.
    Please send your inquiry to smi@stanmarinternational.com  as the freight/shipping will need to work out on an order by order basis for all sales outside the USA.