Pudding will be smooth and creamy and ready to eat. Can be prepared with full cream/low fat/fat free milk as well as milk substitutes (Soy, Almond, Coconut, Any Plant-Based milk). Delicious as a filling when mixed with cream/non-dairy cream.
REFRIGERATION OF PRODUCT
Q: Do I need to refrigerate the Jel and pudding to set? A: No they both set outside the fridge – The jel will set in 60mins and the pudding will set in 5 minutes. We do suggest once set to place in the fridge to keep cold and fresh.
Q: Is it OK not to refrigerate the jel after it sets? Will it spoil? A: Once it sets we always suggest to keep it in the fridge to keep it nice and cold as well as fresh.
If it is an environment that is hot it might re-melt again to become liquid. It should not spoil if left out for a long period of time as long as it is in a cool environment.
Preferably refrigerate to keep it set and fresh for longer.
As pudding is made using Milk / Milk Substitute if not eaten all please refrigerate to not spoil.
Q: Is Simply Delish range of desserts completely Sugar-Free?
A: Yes, our entire range is sugar-free. We source the highest quality Stevia Blend that is a natural plant-based, NON-GMO Project Verified sweetener which offers a new era of great taste with a sugar-like sweetness so you can crave our delicious puddings and jels.
Q: I’m allergic to aspartame, can you tell me what artificial sweetener you use in your deserts, please.
A: The entire Simply Delish product range is blended with only natural sweeteners and do not contain artificial sweeteners like aspartame, saccharin, acesulfame, neotame, and sucralose.
Q: Do you use any high fructose corn syrups in your product?
A: We do not use any high fructose corn syrup in our range of desserts. The only natural sweetener in all our products are Stevia & Erythritol. High Fructose Corn Syrup is derived from corn syrup that is processed from corn and high in sugar and carbs. Scientists have found that excessive intake of Fructose may lead to metabolic disorders.
Q: Does the Product contain gluten?
A: Our Products are completely gluten-free. We have completed testing to ensure they meet FDA’s requirements for “Gluten Free” and Simply Delish meets the World’s highest standards of Gluten Free by being able to sell in Australia, which has the strictest legislation regarding “gluten free” claims.
Q: Can I use a milk alternative to mix my pudding?
A: Simply Delish puddings are formulated to allow any milk alternatives like Soy, Almond, Coconut, oat milk etc., to be added to our blends and they are ready to eat within 3 to 5 minutes using an electric blender.
Please see the instructions for the correct measurements to use for all milk alternatives to allow the puddings to set properly.
Q: Does the product contain nuts or could there be cross-contamination?
A: All our Simply Delish products/ingredients do not contain any tree nut/peanut free. That includes all other products manufactured in our manufacturing plant. Please see Our Facility below for more information.
ARTIFICIAL COLORS / DYE’S
Q: Does your product contain dye’s?
A: All our products are dye free. Simply Delish desserts use only natural flavors & colors and are dye free. All our natural flavors and colors are manufactured from actual fruits and vegetables in an FDA certified plant.
Q: Do you use carrageenan in your Jels?
A: Simply Delish uses the highest quality carrageenan that is NON-GMO Project Verified. The Carrageenan is made from natural seaweed that is a vegan, plant-based ingredient. Carrageenan is essential to our vegetarian, vegan, halal, kosher consumers looking for food options around the world. Our carrageenan is made from red seaweed that is sustainably grown and harvested by family farmers from oceans around the world. It is one of nature’s perfect stabilizers and thickeners.
Carrageenan is used to improve the mouth-watering texture, yummy taste, and beautiful appearance of many foods around the world including our delicious Jels.
Q: Does the sodium come from the various ingredients or do we add salt in – if we add salt what salt do we use eg: table salt?
A: In the jel, the salt content comes from the seaweed setting agent that we use. In the puddings, we use phosphate emulsifying salt which can be found in all instant pudding desserts and is derived from the phosphate rock in the earth. No table salt is used in our products.
Q: Can you tell me if the citric acid in your jel are derived from corn?
A: Yes, the citric acid is derived from corn and it is GMO-Free/NON-GMO Verified.
Q: I see there is Starch in your pudding. What is it derived from?
A: The starch is derived from maize, is NON-GMO Verified, allergen free and suitable for Vegan, Kosher & Halal consumers.
Q: Do your products contain soy?
A: Our jels and puddings do not contain any soy.
* Please note that as of January 2020 we have changed the formulation of our pudding. We have removed Soy Lecithin and replaced it with Sunflower Lecithin. When purchasing the pudding please review the pack to determine if you have the old packaging or new packaging as there might still be old packaging in the market until it sells out.
Q: Do you ever check the potassium content in the Jel?
Q: What is the phosphorus content of your Jels and Puddings?
A: Phosphorus content of jels is less than 20mg per serving.
The puddings contain approximately 178mg per serving.
Q: Do you know how much vitamin K1 or K2 is in this product?
A: THERE IS ZERO VITAMIN K in any of our products.
Q: I am wondering if fruit can be added to Simply Delish Jel as it can be to Jello.
A: Yes, you can add whole pieces of fruit to the jel. If you are adding fruit juice just make sure you keep within the exact measurements and you should be fine. Also, avoid adding high acid fruit/juice such as lemon or pineapple as this will prevent the dessert from setting.
If you are using fruit juice please make sure the 1 1/3 cup is heated to boiling temperature or the jel will not set.
Q: What are the calories for each product?
A: The Jel is only 6 calories per serving.
The pudding is around 25 calories per serving.
Q: Is the calorie indication on your package correct? Does it include milk calories as well? The milk portion has more calories than what you indicate the pudding portion calorie is. Or should one still add the milk portion on top of that?
A: When working out calories or macros of the product please take into account the calories/macros of the milk/milk substitute you are using. The packaging nutritional table is the dry ingredients or if mixed with water.
Q: I see the total carbs, the dietary fiber, and the sugar alcohols. It says 10g total carbs per serving on the pudding Is this the amount of carbs left after already subtracting fiber and sugar alcohols.
A: The carbs on the our Simply Delish pudding states 10g total carbs per serving. The 4g net carbs is determined by subtracting fiber and sugar alcohols form the total carbs
Q: The Jel states 0 net carbs yet the back of the package states 4 carbs. Please explain?
A: The carbs stated on the packaging of our Simply Delish jel show 4g total carbs, but those carbs are derived from 4g Sugar alcohols. Once you take off the sugar alcohol, the total amount of carbs is 0g Net carbs (as is stated on the packaging).
Please note that our old packaging did not show sugar alcohol in total. We have updated our entire range to show the sugar alcohols. This should be hitting the shelves soon. Please visit the Jel section and below to view the new image of the updated nutritional panel.
PLANT-BASED SOLUABLE FIBRE
Q: Does your product contain Fiber?
A: Yes, some pudding flavors do contain plant-based soluble fiber that is sugar-free and derived from corn.
Q: Does your product contain Dextrin?
A: Yes, some pudding flavors do contain Dextrin. We use sugar-free Dextrin in our products.
Q: Does your product contain Maltodextrin?
A: No, we do not have this ingredient in our range of desserts.
Q: What are the “emulsifiers” used?
A: In our Puddings, we use Sunflower Lecithin as an emulsifier to make an allergen-free claim. Our Jels do not contain any emulsifiers.
Q: Do your products contain MSG?
A: There is no MSG in our range of desserts as Simply Delish is NON-GMO Verified.
Q: Is Simply Delish range of desserts VEGAN?
A: Yes, our entire Range is 100% Vegan. We do not have any animal, fish, or dairy ingredients in our range of desserts.
A: We are not currently pursuing organic certification for our desserts. Our top priority is to invest in high quality desserts with the best ingredients from around the World to ensure that their standards are in line with Simply Delish brand values.
Q: Do our products contain, may contain, are processed on the same lines or same facility as peanuts and tree nut products?
Q: Is there any cross-contamination or shared lines with any of your Jels or Puddings with these allergens: peanuts, tree nuts, fish, shellfish, sesame, and kiwi.
A: Our manufacturing facilities follow strict regulations and product safety programs, which include regularly conducting U.S. FDA-grade cleanings as well as testing to prevent cross-contamination to ensure all our products are peanuts, tree nuts, fish, shellfish, sesame, and kiwi.
We have the following cleaning, sanitation & allergen measures in place to prevent cross-contamination:
Allergen ingredients are stored separately.
We use dedicated utensils and sieves for allergen lines.
We have cleaning and sanitation methods in place to ensure all areas are properly cleaned.
After cleaning and sanitation, machinery and surfaces are swabbed to check for any trace of allergens.
We run sample allergen tests to ensure that products are allergen-free.
Q: Is the Simply Delish range of desserts Keto? A: Yes, our entire Range is Keto Certified.
We pleased to announce that Simply Delish has met the KETO Certified Standards set forth by the Paleo Foundation!
Q: Is the Simply Delish range of desserts KOSHER A: Yes our entire Range is certified Kosher by the Star K & Circle K Organizations.
Q: Is the Simply Delish range of desserts HALAL? A: Simply Delish is certified Halal by the S.A.N.H.A. certification body, which is USA & internationally recognized.
NON GMO CERTIFIED
Q: Is the Simply Delish range of desserts NON-GMO? A: All Simply Delish Products are not made with genetically engineered ingredients. The Non-GMO Project seal appears on our entire Range is NON-GMO Project verified.
Q: Is the Simply Delish range of desserts VEGAN? A: Yes, our entire Range is Vegan and Plant-Based.
We are a proud partner of PETA’s Business Friends. We value creating vegan and cruelty-free desserts that are formulated with plant-based ingredients. Aside from our core values, we admire PETA’s mission of uncompromising stands on animal rights.
My Order is not exactly what I wanted. What is Simply Delish return policy?
We want what you want. If you didn’t get what you wanted, send it back!
We have a 100% Guarantee Satisfaction and we will make sure your order is completed as per you order & if you do not like our puddings and/or jel’s we will either replace or refund your money.
We accept unused, unopened items, purchased exclusively from Simplydelish.net. Returns must be received at our San Diego location within 30 days of delivery.
To return your product, visit our Returns Center and submit a new return request. Otherwise, please mail your product to: 6370 Lusk Blvd. Suite F108, San Diego California US 92121.
You will be responsible the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of any shipping charges will be deducted from your refund.
Please allow up to 7 business days from receipt of your returned items for your refund to be processed. If you have any questions, please contact us.
Can I return products I purchased from a retailer of Simply Delish?
We only accept returns for items purchased on Simplydelish.net. If you want to return an item you purchased from a retailer, please contact that retailer directly for information on their return policy.
Can I return Simply Delish products that I purchased online to an official retailer?
Products purchased on Simplydelish.net must be returned directly to us and not to a retailer.
Or, search your email inbox for an order confirmation from “Simply Delish – [email protected]”.
What Forms of Payment does Simplydelish.net accept?
We accept Visa, MasterCard, American Express, Discover, PayPal and Apple Pay!
How do I know if my order was placed successfully?
You must be excited to receive your new Delicious Dessert! We are excited for you!
After your order is submitted, you will be directed to a confirmation page with your order number. If you’ve reached this page, it means we’ve received your order and it is being processed. Once your order is shipped, you will receive an email letting you know your product is on its way.
How much does shipping and handling cost?
US Shipping is Free on any order of $30+. A flat rate of $5 will be charged for any orders less than $30. Additionally, customers in Alaska and Hawaii will be charged a flat rate of $15 and Canadian customers will be charged $5.
When will I receive my order?
The mail carrier we use depends on the weight of the order and distance to destination. We fulfill orders next day and the expected transit time is 2 – 8 days.
If located on the West Coast, you can expect an average transit time of 2-3 days.
Orders going to the East Coast can expect an average of 3 – 5 days.
Please be prepared for additional shipping delays during holiday periods.
Feel free to reach out to us with any questions or concerns regarding shipping pricing and transit times.
Why are Simply Delish products more expensive than mainstream options?
We love delicious desserts as much as the next person but we’re not about to compromise quality and taste. Our mission is to create delicious, healthy, desserts that can be enjoyed every day, everywhere by everyone.
The ingredients found in Simply Delish Natural products are certified non-GMO and ethically sourced from all over the world. Our range of sugar-free & allergen free Jels and puddings set without gelatin derived from meat products, making them vegan and plant-based.
Each delectable flavor is gluten-free, vegan, Kosher, nut-free, NON-GMO, and Halal – an ideal, worry-free addition to any holiday gathering or family event.
With no refrigeration necessary for setting, every box is easy to make and even more fun to share. We are committed to sharing our desserts with the people we love, and we hope you’ll love them too.
Does Simply Delish ship internationally?
We currently ship in the USA and Canada, but we welcome any international inquiries. If you would like to ship Simply Delish outside of the USA and CAN, please send your inquiry to our wholesale form.
We are also available on many other websites around the world!